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Welcome global citizen! The global citizen as a banking customer

Michael Welti, Head of Zurich Branch, REYL & Cie Ltd, says: It’s not only the bank that has changed, but the customer as well. Large banks are facing pressure from tech giants and challenger banks and clients nowadays often have much more detailed knowledge about their investment needs than customers used to have in the past, which leads to a much more interactive relation. - 17. Oktober 2019